RETURN POLICY

We strive to ensure your satisfaction with every purchase. However, we understand that sometimes items may not meet your expectations. To provide you with a hassle-free shopping experience, we offer the following return policy:

RETURNS ACCEPTED FOR 14 DAYS: You may return any unworn, unwashed, and undamaged item within 14 days of the delivery date for a full refund. Please ensure that all original tags and packaging are intact.

FREE RETURN SHIPPING: We offer complimentary return shipping for all eligible returns within the specified timeframe. Simply contact our customer service team to initiate the return process and receive a prepaid shipping label.

NO RESTOCKING FEE: We believe in transparency and fairness, which is why we do not charge any restocking fees for returns. Your refund will be processed promptly once the returned items are inspected and accepted.

CANCELATIONS: You may cancel your order before it is fulfilled for a full refund. Once the order is fulfilled, you can no longer cancel the order. When you order is fulfilled, you can request a return or exchange.

EXCLUSIONS: Please note that final sale items are not eligible for returns or exchanges unless they are defective or damaged upon receipt. Final sale items include clearance items or those marked as non-returnable at the time of purchase.

HOW TO INITIATE A RETURN: To initiate a return, please contact our customer service team within the specified return period. You can reach us via email at support@planetdeepblue.org. Our representatives will guide you through the return process and provide you with further instructions.

REFUND PROCESS: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original method of payment.

CONTACT US: If you have any questions or concerns regarding our return policy, feel free to contact our customer service team. We are here to assist you and ensure that your shopping experience with Deep Blue. is nothing short of exceptional.

Thank you for choosing Deep Blue. We appreciate your support and look forward to serving you again in the future!

Deep Blue.

support@planetdeepblue.org